Orchestrate Service Excellence. Automate ITIL® Maturity.
Transform IT governance from a cost center into a strategic engine. Converge Auto IMM is the ultimate platform for automating the ITIL 4 Service Value System for global enterprises.
Why is your governance frozen in time?
Manual, interview-based assessments yield reports that are obsolete by the time they are published. The traditional model is subjective, expensive, and disconnected from real-time operational data.
- Eliminate subjectivity from manual interviews.
- Stop managing with static 3-month-old PDF reports.
- Reduce technical team audit overhead by 80%.
Continuous Intelligence with Auto IMM
Real-Time Data Ingestion
Converge connects natively to ServiceNow, Jira, and SAP, transforming operational logs into instant maturity metrics.
Native SVS Alignment
Built on the ITIL 4 Service Value System. Automatically assess Principles, Governance, Value Chain, and Practices.
Scaling Level 2 to Level 5
Identify bottlenecks and receive automated action plans to elevate your organization from "Managed" to "Optimized".
Comprehensive 4-Dimension Assessment
Organizations and People
Semantic analysis of culture and leadership alignment.
Information and Technology
Automated validation of tool architecture and data flows.
Partners and Suppliers
SLA monitoring and digital supply chain integration.
Value Streams and Processes
Process Mining to identify deviations in Incident and Change execution.
The Financial Impact of Maturity
"Organizations with high IT governance maturity achieve significantly higher returns on their assets."